Payments

At Camerune Perfume Atelier, we strive to provide a secure and seamless payment experience for our customers. Below is all the necessary information regarding the payment methods we accept, our policies, and how we handle billing issues.

Accepted Payment Methods

We offer two secure and trusted payment gateways for your convenience:

  • Stripe: Stripe allows you to pay using all major credit and debit cards such as Visa, MasterCard, and American Express.
  • PayPal: Use your PayPal account for quick and secure payments.

About Stripe Security

Stripe is a globally trusted payment gateway known for its robust security measures. All payments processed through Stripe are encrypted using SSL (Secure Socket Layer) technology, which ensures that your card information remains secure and protected throughout the transaction process. We do not store any sensitive payment information on our servers, so your details remain safe.

Currency

All transactions are processed in Euros (EUR). If you are paying with a non-Euro currency, your payment provider may apply currency conversion fees.

Payment Terms

  • Full Payment is required before we process and ship your order.
  • Orders will not be processed or dispatched until payment is successfully received and verified.

Billing Information

When you place an order, you are required to provide accurate billing information. This information will only be used for payment processing purposes and is protected according to our Privacy Policy. Please ensure the details you provide are correct to avoid delays in processing your order.

If you would like to learn more about how we handle your billing information, please read our Privacy Policy.

Billing Issues

In the event of a billing issue (such as a payment failure or mismatch between billing information), your order will be canceled automatically. You will need to place a new order if you wish to proceed.

If you encounter any issues with your payment, please contact us immediately at:

Europe-Only Shipping

At the moment, we only accept orders from European customers. Unfortunately, we are unable to process orders from outside of Europe at this time. We hope to expand our shipping options in the future.

Need Help?

For any questions or concerns related to payments, billing, or cancellations, feel free to reach out to us at cameruneperfumeatelier@gmail.com or visit our Contact Form for further assistance.